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Sarah Mitchell Apex Dynamics
PO-4821 — revised ship date?
Mike, customer is asking about the transformer shipment again. Can you check with the supplier on the revised ETA for lines 3-7?
PO-4821 lines 3-7: Siemens confirmed ship date Aug 18 via DHL (tracking: 4839201). Packing list attached to thread from Werner on Aug 12.
James Okafor Pacific Controls
Container MSCU-7291 — port delay update
We got notice from the freight forwarder that there's a 4-day hold at Long Beach. Need to alert the customer ASAP.
Lisa Chen Meridian Process
MSA renewal — Clause 12 redline
Attached is the redlined MSA from Meridian. They want to modify the liability cap in Clause 12. Need legal review before Thursday.
Tom Raines Horizon MFG
Part #HX-440 spec mismatch on delivery
Received parts don't match drawing rev C. Flange diameter is 6.2" but PO specifies 6.5". Need disposition.
Spec mismatch confirmed: PO-3918 line 2 references drawing rev C (6.5" flange). Supplier shipped to rev B. Engineering approved rev C on June 3 — thread from Dave R. attached.
Rachel Dunn CoreFab Industries
RFQ-2291 — updated BOM pricing needed
Werner, customer revised the scope. We need updated pricing for the motor assembly and cable harness by EOW.
Carlos Vega Atlas Equipment
INV-8834 doesn't match PO line items
Invoice total is $14,200 but our PO only authorized $12,800. Looks like they added a line for expedited freight we didn't approve.
Invoice discrepancy: INV-8834 includes $1,400 expedite fee. No approval found in email threads. Original PO-5501 total was $12,800. Recommend requesting credit memo from Atlas.
Nina Patel Vantage Automation
Re: Conveyor install — schedule slip?
David, our site team says the foundation isn't ready. Are we looking at a 2-week push? Customer needs updated timeline.
David Kim Internal
What's the latest on the Apex transformer PO?
I'm meeting with the customer tomorrow morning and need to know the current ETA. I haven't been on the thread with Siemens.
PO-4821 (Apex transformer): Siemens confirmed lines 3-7 ship Aug 18 via DHL. Tracking #4839201. Werner Braun confirmed in thread with Mike Torres on Aug 12.
Greg Holloway Summit Fabrication
Sole source justification — titanium flanges
Only qualified supplier for the Ti flanges is Summit. Need procurement to sign off on sole source before we can issue the PO.
Sarah Mitchell Apex Dynamics
PO-4821 — revised ship date?
Mike, customer is asking about the transformer shipment again. Can you check with the supplier on the revised ETA for lines 3-7?
PO-4821 lines 3-7: Siemens confirmed ship date Aug 18 via DHL (tracking: 4839201). Packing list attached to thread from Werner on Aug 12.
James Okafor Pacific Controls
Container MSCU-7291 — port delay update
We got notice from the freight forwarder that there's a 4-day hold at Long Beach. Need to alert the customer ASAP.
Lisa Chen Meridian Process
MSA renewal — Clause 12 redline
Attached is the redlined MSA from Meridian. They want to modify the liability cap in Clause 12. Need legal review before Thursday.
Tom Raines Horizon MFG
Part #HX-440 spec mismatch on delivery
Received parts don't match drawing rev C. Flange diameter is 6.2" but PO specifies 6.5". Need disposition.
Spec mismatch confirmed: PO-3918 line 2 references drawing rev C (6.5" flange). Supplier shipped to rev B. Engineering approved rev C on June 3 — thread from Dave R. attached.
Rachel Dunn CoreFab Industries
RFQ-2291 — updated BOM pricing needed
Werner, customer revised the scope. We need updated pricing for the motor assembly and cable harness by EOW.
Carlos Vega Atlas Equipment
INV-8834 doesn't match PO line items
Invoice total is $14,200 but our PO only authorized $12,800. Looks like they added a line for expedited freight we didn't approve.
Invoice discrepancy: INV-8834 includes $1,400 expedite fee. No approval found in email threads. Original PO-5501 total was $12,800. Recommend requesting credit memo from Atlas.
Nina Patel Vantage Automation
Re: Conveyor install — schedule slip?
David, our site team says the foundation isn't ready. Are we looking at a 2-week push? Customer needs updated timeline.
David Kim Internal
What's the latest on the Apex transformer PO?
I'm meeting with the customer tomorrow morning and need to know the current ETA. I haven't been on the thread with Siemens.
PO-4821 (Apex transformer): Siemens confirmed lines 3-7 ship Aug 18 via DHL. Tracking #4839201. Werner Braun confirmed in thread with Mike Torres on Aug 12.
Greg Holloway Summit Fabrication
Sole source justification — titanium flanges
Only qualified supplier for the Ti flanges is Summit. Need procurement to sign off on sole source before we can issue the PO.
Sarah Mitchell Apex Dynamics
PO-4821 — revised ship date?
Mike, customer is asking about the transformer shipment again. Can you check with the supplier on the revised ETA for lines 3-7?
PO-4821 lines 3-7: Siemens confirmed ship date Aug 18 via DHL (tracking: 4839201). Packing list attached to thread from Werner on Aug 12.
James Okafor Pacific Controls
Container MSCU-7291 — port delay update
We got notice from the freight forwarder that there's a 4-day hold at Long Beach. Need to alert the customer ASAP.
Lisa Chen Meridian Process
MSA renewal — Clause 12 redline
Attached is the redlined MSA from Meridian. They want to modify the liability cap in Clause 12. Need legal review before Thursday.
Tom Raines Horizon MFG
Part #HX-440 spec mismatch on delivery
Received parts don't match drawing rev C. Flange diameter is 6.2" but PO specifies 6.5". Need disposition.
Spec mismatch confirmed: PO-3918 line 2 references drawing rev C (6.5" flange). Supplier shipped to rev B. Engineering approved rev C on June 3 — thread from Dave R. attached.
Rachel Dunn CoreFab Industries
RFQ-2291 — updated BOM pricing needed
Werner, customer revised the scope. We need updated pricing for the motor assembly and cable harness by EOW.
Carlos Vega Atlas Equipment
INV-8834 doesn't match PO line items
Invoice total is $14,200 but our PO only authorized $12,800. Looks like they added a line for expedited freight we didn't approve.
Invoice discrepancy: INV-8834 includes $1,400 expedite fee. No approval found in email threads. Original PO-5501 total was $12,800. Recommend requesting credit memo from Atlas.
Nina Patel Vantage Automation
Re: Conveyor install — schedule slip?
David, our site team says the foundation isn't ready. Are we looking at a 2-week push? Customer needs updated timeline.
David Kim Internal
What's the latest on the Apex transformer PO?
I'm meeting with the customer tomorrow morning and need to know the current ETA. I haven't been on the thread with Siemens.
PO-4821 (Apex transformer): Siemens confirmed lines 3-7 ship Aug 18 via DHL. Tracking #4839201. Werner Braun confirmed in thread with Mike Torres on Aug 12.
Greg Holloway Summit Fabrication
Sole source justification — titanium flanges
Only qualified supplier for the Ti flanges is Summit. Need procurement to sign off on sole source before we can issue the PO.
Indax
Nudge: Siemens hasn't acknowledged PO-4821 line 8
Commitment was due 3 days ago. No reply from Werner in the thread. Last message was your follow-up on Aug 9.
Siemens has not acknowledged line 8 (cable harness) on PO-4821. Commitment was due Aug 11. Recommend following up with Werner directly.
Mark Sullivan Delta Power Systems
PO-6102 — partial shipment notification
Shipping lines 1-4 today via FedEx Freight. Lines 5-6 (VFDs) on backorder until Sept 2. Updated ASN attached.
PO-6102 update: Lines 1-4 shipped today (FedEx PRO #7291-4401). Lines 5-6 (VFDs) backordered — new ETA Sept 2 per Mark Sullivan's email today.
Indax
Follow-up: RFQ-2291 pricing still pending
Siemens Energy hasn't responded to the updated BOM request sent 5 days ago. Customer deadline is Friday.
No response from Werner Braun on RFQ-2291 updated pricing (sent Aug 9). Customer quote deadline is this Friday. Recommend escalating to Siemens account manager.
Amy Lawson ProChem Solutions
Payment status — INV-7720 past due 15 days
Our records show this invoice is now 15 days past due. We confirmed delivery was completed on July 28. Can you provide payment timeline?
Sarah Mitchell Internal
Did Pacific Controls ever confirm the delivery window?
I need to update the customer but I wasn't on the logistics thread. Did anyone get a confirmed date from James?
Yes — James Okafor confirmed delivery window for Aug 22 in his thread with the carrier on Aug 10. Customer site contact (building 4 dock) acknowledged.
Indax
Alert: Delivery window missed — PO-5580
Carrier confirmed delivery attempt failed yesterday (no dock availability). Rescheduled for tomorrow 8 AM. Customer notified.
PO-5580 delivery failed Aug 13 — dock unavailable at customer site. Rescheduled Aug 15 at 8:00 AM. Carrier: R+L, PRO #091-442871. Customer contact (Jim Hayes) confirmed new window.
Daniel Wright Precision Alloys
MTR certs missing for heat lot #A7-291
We received the material but MTR certs weren't included. Need these before we can release to production. Can supplier resend?
Indax
Reminder: Atlas Equipment delivery confirmation needed
Atlas shipped PO-5501 on Aug 10. No receiving confirmation logged. Recommend checking with warehouse team.
PO-5501 was marked shipped by Atlas on Aug 10 (BOL attached). No receiving confirmation in any thread. Warehouse team hasn't responded to Carlos's email from Aug 12.
Sofia Reyes TechFab MX
Re: Lead time extension — stainless housings
Due to raw material delays, we need to push lead time from 6 weeks to 9 weeks for the 316L housings. Apologies for the inconvenience.
Indax
Nudge: Siemens hasn't acknowledged PO-4821 line 8
Commitment was due 3 days ago. No reply from Werner in the thread. Last message was your follow-up on Aug 9.
Siemens has not acknowledged line 8 (cable harness) on PO-4821. Commitment was due Aug 11. Recommend following up with Werner directly.
Mark Sullivan Delta Power Systems
PO-6102 — partial shipment notification
Shipping lines 1-4 today via FedEx Freight. Lines 5-6 (VFDs) on backorder until Sept 2. Updated ASN attached.
PO-6102 update: Lines 1-4 shipped today (FedEx PRO #7291-4401). Lines 5-6 (VFDs) backordered — new ETA Sept 2 per Mark Sullivan's email today.
Indax
Follow-up: RFQ-2291 pricing still pending
Siemens Energy hasn't responded to the updated BOM request sent 5 days ago. Customer deadline is Friday.
No response from Werner Braun on RFQ-2291 updated pricing (sent Aug 9). Customer quote deadline is this Friday. Recommend escalating to Siemens account manager.
Amy Lawson ProChem Solutions
Payment status — INV-7720 past due 15 days
Our records show this invoice is now 15 days past due. We confirmed delivery was completed on July 28. Can you provide payment timeline?
Sarah Mitchell Internal
Did Pacific Controls ever confirm the delivery window?
I need to update the customer but I wasn't on the logistics thread. Did anyone get a confirmed date from James?
Yes — James Okafor confirmed delivery window for Aug 22 in his thread with the carrier on Aug 10. Customer site contact (building 4 dock) acknowledged.
Indax
Alert: Delivery window missed — PO-5580
Carrier confirmed delivery attempt failed yesterday (no dock availability). Rescheduled for tomorrow 8 AM. Customer notified.
PO-5580 delivery failed Aug 13 — dock unavailable at customer site. Rescheduled Aug 15 at 8:00 AM. Carrier: R+L, PRO #091-442871. Customer contact (Jim Hayes) confirmed new window.
Daniel Wright Precision Alloys
MTR certs missing for heat lot #A7-291
We received the material but MTR certs weren't included. Need these before we can release to production. Can supplier resend?
Indax
Reminder: Atlas Equipment delivery confirmation needed
Atlas shipped PO-5501 on Aug 10. No receiving confirmation logged. Recommend checking with warehouse team.
PO-5501 was marked shipped by Atlas on Aug 10 (BOL attached). No receiving confirmation in any thread. Warehouse team hasn't responded to Carlos's email from Aug 12.
Sofia Reyes TechFab MX
Re: Lead time extension — stainless housings
Due to raw material delays, we need to push lead time from 6 weeks to 9 weeks for the 316L housings. Apologies for the inconvenience.
Indax
Nudge: Siemens hasn't acknowledged PO-4821 line 8
Commitment was due 3 days ago. No reply from Werner in the thread. Last message was your follow-up on Aug 9.
Siemens has not acknowledged line 8 (cable harness) on PO-4821. Commitment was due Aug 11. Recommend following up with Werner directly.
Mark Sullivan Delta Power Systems
PO-6102 — partial shipment notification
Shipping lines 1-4 today via FedEx Freight. Lines 5-6 (VFDs) on backorder until Sept 2. Updated ASN attached.
PO-6102 update: Lines 1-4 shipped today (FedEx PRO #7291-4401). Lines 5-6 (VFDs) backordered — new ETA Sept 2 per Mark Sullivan's email today.
Indax
Follow-up: RFQ-2291 pricing still pending
Siemens Energy hasn't responded to the updated BOM request sent 5 days ago. Customer deadline is Friday.
No response from Werner Braun on RFQ-2291 updated pricing (sent Aug 9). Customer quote deadline is this Friday. Recommend escalating to Siemens account manager.
Amy Lawson ProChem Solutions
Payment status — INV-7720 past due 15 days
Our records show this invoice is now 15 days past due. We confirmed delivery was completed on July 28. Can you provide payment timeline?
Sarah Mitchell Internal
Did Pacific Controls ever confirm the delivery window?
I need to update the customer but I wasn't on the logistics thread. Did anyone get a confirmed date from James?
Yes — James Okafor confirmed delivery window for Aug 22 in his thread with the carrier on Aug 10. Customer site contact (building 4 dock) acknowledged.
Indax
Alert: Delivery window missed — PO-5580
Carrier confirmed delivery attempt failed yesterday (no dock availability). Rescheduled for tomorrow 8 AM. Customer notified.
PO-5580 delivery failed Aug 13 — dock unavailable at customer site. Rescheduled Aug 15 at 8:00 AM. Carrier: R+L, PRO #091-442871. Customer contact (Jim Hayes) confirmed new window.
Daniel Wright Precision Alloys
MTR certs missing for heat lot #A7-291
We received the material but MTR certs weren't included. Need these before we can release to production. Can supplier resend?
Indax
Reminder: Atlas Equipment delivery confirmation needed
Atlas shipped PO-5501 on Aug 10. No receiving confirmation logged. Recommend checking with warehouse team.
PO-5501 was marked shipped by Atlas on Aug 10 (BOL attached). No receiving confirmation in any thread. Warehouse team hasn't responded to Carlos's email from Aug 12.
Sofia Reyes TechFab MX
Re: Lead time extension — stainless housings
Due to raw material delays, we need to push lead time from 6 weeks to 9 weeks for the 316L housings. Apologies for the inconvenience.
Email wasn't built for coordination
Answers live in someone else's inbox. Commitments get buried. Mistakes surface when the customer calls.
Sources: [1] Microsoft Work Trend Index 2025 · [2] Asana Anatomy of Work Index · [3] McKinsey Global Institute · [4] Jitbit · [5] Firstup
200+
emails per person per day[1]
275
interruptions per person per day[1]
60%
of the day goes to coordinating, not executing[2]
20%
of the week spent hunting internal info[3]
5 days
average resolution time[4]
1 in 4
orders disrupted by slow internal replies[5]
The cost of coordination
Plug in your numbers. See what you can recover.
Who it's for
Every role loses hours to the same problem: answers trapped in the wrong inbox.
Order Manager
You're the single point of contact for your customer — but you chase 4 internal teams for one answer.
Emails/day for status
People disrupted per question
Time to answer customer
Ops & Planning
You own the schedule but don't control the suppliers. Delays blindside you because updates live in other inboxes.
Emails/week chasing confirmations
Delays caught before schedule
Days before silent commit noticed
Sales
You need order status before every customer call — but getting it takes longer than the call itself.
Time to answer status question
Emails to reconstruct one status
Selling hours lost to coordination
Purchasing
You place orders across dozens of suppliers. Confirmations, acks, and ship dates scatter across inboxes.
Emails to confirm one commitment
Unacked POs discovered
Re-answering same question/day
Logistics
Shipments stall on missing docs and silent carriers. You find out at the port, not from your inbox.
Days a missing doc goes unnoticed
Status emails from colleagues/week
Shipments blocked at port/quarter
Order Manager
You're the single point of contact for your customer — but you chase 4 internal teams for one answer.
Emails/day for status
People disrupted per question
Time to answer customer
Ops & Planning
You own the schedule but don't control the suppliers. Delays blindside you because updates live in other inboxes.
Emails/week chasing confirmations
Delays caught before schedule
Days before silent commit noticed
Sales
You need order status before every customer call — but getting it takes longer than the call itself.
Time to answer status question
Emails to reconstruct one status
Selling hours lost to coordination
Purchasing
You place orders across dozens of suppliers. Confirmations, acks, and ship dates scatter across inboxes.
Emails to confirm one commitment
Unacked POs discovered
Re-answering same question/day
Logistics
Shipments stall on missing docs and silent carriers. You find out at the port, not from your inbox.
Days a missing doc goes unnoticed
Status emails from colleagues/week
Shipments blocked at port/quarter
Order Manager
You're the single point of contact for your customer — but you chase 4 internal teams for one answer.
Emails/day for status
People disrupted per question
Time to answer customer
Ops & Planning
You own the schedule but don't control the suppliers. Delays blindside you because updates live in other inboxes.
Emails/week chasing confirmations
Delays caught before schedule
Days before silent commit noticed
Sales
You need order status before every customer call — but getting it takes longer than the call itself.
Time to answer status question
Emails to reconstruct one status
Selling hours lost to coordination
Purchasing
You place orders across dozens of suppliers. Confirmations, acks, and ship dates scatter across inboxes.
Emails to confirm one commitment
Unacked POs discovered
Re-answering same question/day
Logistics
Shipments stall on missing docs and silent carriers. You find out at the port, not from your inbox.
Days a missing doc goes unnoticed
Status emails from colleagues/week
Shipments blocked at port/quarter
How it works
CC one address. Indax does the rest.
Memory
Every CC'd thread becomes structured knowledge. People, orders, commitments, and documents — connected automatically.
Nudge: Siemens ack overdue — PO-4821 line 8
Commitment was due 3 days ago. No reply from Werner.
PO-4821 line 8 — need ack
Werner, still missing acknowledgment on line 8.
Re: PO-4821 line 8
Confirmed: cable harness ships Aug 22. SOA attached.
Follow Ups
Nothing slips. Every commitment gets a nudge until it's resolved. Your team stays moving without you chasing.
Daily Digest — 3 items need attention
PO-4821 line 8 overdue. PO-5102 unconfirmed. DHL customs hold.
Urgent: PO-4821 customs hold + line 8 ack
Werner, two issues flagged — can you check today?
PO-5102 — proactive update
Confirming final dates with supplier today. Locked schedule by EOD.
Alerts
A daily digest of what needs attention across all your orders. Costly mistakes caught before they happen.
Where is PO-4821?
Customer called. I need an answer in 5 minutes.
Re: Where is PO-4821?
Lines 3-7 shipped Aug 18 via DHL 4839201. Line 8 confirmed Aug 22.
Re: PO-4821 status update
Lines 3-7 shipped. Line 8 confirmed for Aug 22. Tracking attached.
Asks
Email a question in plain language. Get the answer in seconds with source citations from threads you're not on.
What people are saying
From teams using Track every day.
“I spend most of my day chasing my team for answers. Track is marvelous.”
Purchasing Specialist
Process Automation & Controls
“Orders get missed. Things get dropped. Customers ask where something's at, and we don't have an immediate answer. Track is a game changer.”
Director of Procurement
Chemical Manufacturing
“It's a very powerful tool. We're still exploring what we can do with it. I think we can do more and more things.”
Sales Manager (Europe)
Process Equipment Manufacturer
“We used to spend hours every day just tracking down order statuses. Now it's instant.”
Operations Manager
Industrial Distribution
“The daily digest alone saves me an hour every morning. I know exactly what needs attention.”
Supply Chain Lead
Aerospace Components
“I spend most of my day chasing my team for answers. Track is marvelous.”
Purchasing Specialist
Process Automation & Controls
“Orders get missed. Things get dropped. Customers ask where something's at, and we don't have an immediate answer. Track is a game changer.”
Director of Procurement
Chemical Manufacturing
“It's a very powerful tool. We're still exploring what we can do with it. I think we can do more and more things.”
Sales Manager (Europe)
Process Equipment Manufacturer
“We used to spend hours every day just tracking down order statuses. Now it's instant.”
Operations Manager
Industrial Distribution
“The daily digest alone saves me an hour every morning. I know exactly what needs attention.”
Supply Chain Lead
Aerospace Components
“I spend most of my day chasing my team for answers. Track is marvelous.”
Purchasing Specialist
Process Automation & Controls
“Orders get missed. Things get dropped. Customers ask where something's at, and we don't have an immediate answer. Track is a game changer.”
Director of Procurement
Chemical Manufacturing
“It's a very powerful tool. We're still exploring what we can do with it. I think we can do more and more things.”
Sales Manager (Europe)
Process Equipment Manufacturer
“We used to spend hours every day just tracking down order statuses. Now it's instant.”
Operations Manager
Industrial Distribution
“The daily digest alone saves me an hour every morning. I know exactly what needs attention.”
Supply Chain Lead
Aerospace Components
“I spend most of my day chasing my team for answers. Track is marvelous.”
Purchasing Specialist
Process Automation & Controls
“Orders get missed. Things get dropped. Customers ask where something's at, and we don't have an immediate answer. Track is a game changer.”
Director of Procurement
Chemical Manufacturing
“It's a very powerful tool. We're still exploring what we can do with it. I think we can do more and more things.”
Sales Manager (Europe)
Process Equipment Manufacturer
“We used to spend hours every day just tracking down order statuses. Now it's instant.”
Operations Manager
Industrial Distribution
“The daily digest alone saves me an hour every morning. I know exactly what needs attention.”
Supply Chain Lead
Aerospace Components
Data privacy
Your email is your operation. We treat it that way.
Zero integration
No connection to your mail server or your systems. No access grants, no installs, no infrastructure approvals. You just CC one email address.
Selective memory
Track only sees the emails your team CCs it on. What isn't CC'd doesn't exist for the system. Your team decides what goes in, email by email.
Fully encrypted
All communication travels encrypted. Your emails and documents never move in the clear.
Your data stays yours
We don't train models on your data, we don't sell it, and we don't share it with third parties.
Data Processing Agreement
A DPA is available for every customer, with clear commitments on use, retention, and deletion.
SOC 2 · ISO 27001
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No integration. No dashboard. Just email.