Overview

CC one email. Track everything.

Getting Started

  1. CC track@indax.net on any email thread
  2. Track parses and remembers the conversation
  3. Ask questions anytime — get instant answers
  4. Receive daily digests of what needs attention

No integration. No dashboard. Just email.


Memory

Every CC'd thread becomes structured knowledge.

What Track extracts:

  • People and their roles
  • PO numbers, line items, quantities
  • Commitments and due dates
  • Documents (quotes, invoices, BOMs, packing lists)
  • Shipments and tracking numbers

How to use it:

  • CC track@indax.net on supplier, customer, or internal emails
  • Information connects across threads — even ones you're not on

Follow-Ups

Track detects commitments and nudges until they're resolved.

What triggers a follow-up:

  • Acknowledgment requested but not received
  • Delivery date passed with no update
  • Quote sent with no response
  • Any commitment with a due date

How it works:

  • Track sends reminders to the right person
  • You get notified in your daily digest
  • Nothing slips through

Daily Digest

A morning email summarizing what needs attention.

What's included:

  • Overdue items
  • Unconfirmed orders
  • Missing documents
  • Flagged exceptions

Asks

Email a question. Get an answer in seconds.

Email
Totrack@indax.net
SubjectWhere is PO-4821?
BodyWhere is PO-4821?
Email
Totrack@indax.net
SubjectWhat did Siemens confirm for line 8?
BodyWhat did Siemens confirm for line 8?
Email
Totrack@indax.net
SubjectWhich orders are missing acknowledgments?
BodyWhich orders are missing acknowledgments?
Email
Totrack@indax.net
SubjectWhat's the status of the DHL shipment?
BodyWhat's the status of the DHL shipment?

What you get back:

  • Direct answer with source citations
  • Links to original threads
  • Relevant documents attached

Data Privacy

Zero integration

No connection to your mail server or your systems. No access grants, no installs, no infrastructure approvals. You just CC one email address.

Selective memory

Track only sees the emails your team CCs it on. What isn't CC'd doesn't exist for the system. Your team decides what goes in, email by email.

Fully encrypted

All communication travels encrypted. Your emails and documents never move in the clear.

Your data stays yours

We don't train models on your data, we don't sell it, and we don't share it with third parties.

Data Processing Agreement

A DPA is available for every customer, with clear commitments on use, retention, and deletion.

SOC 2 · ISO 27001

Independent audits of security, availability, and confidentiality controls under way.


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